Shuffle Self-Exclusion
Shuffle documents self-exclusion for players who want to stop or restrict gambling. Options can apply to casino, sports, or both, with periods including 1 day, 1 week, 1 month, 6 months or permanent exclusion.
What self-exclusion changes
Shuffle states that casino-only or sports-only self-exclusion blocks betting in the selected product while the user can still log in. Excluding from both casino and sports prevents account login during the exclusion period.
Shuffle also states that an active self-exclusion cannot be re-enabled early for any reason.
How to start self-exclusion
Shuffle's policy directs users to the Self-exclusion option in the Shuffle Wise dashboard. The policy describes an initial 24-hour cooldown, followed by an email process for extending the exclusion period through account settings.
For assistance, users should contact Shuffle's official customer-support team.
Self-exclusion options published by Shuffle
| Scope | Effect |
|---|---|
| Casino only | Casino betting is blocked while other permitted account functions may remain available |
| Sports only | Sports betting is blocked while other permitted account functions may remain available |
| Casino + Sports | Shuffle states the user will be unable to log in during the exclusion period |
| Duration choices | 1 day, 1 week, 1 month, 6 months or permanent |
Remaining account balance
Shuffle's policy says users who need to withdraw a remaining balance during self-exclusion can contact Customer Support for assistance and further information.
Exclude beyond one operator
Shuffle recommends considering exclusion from other gambling operators as well. Blocking software and independent support organizations can also reduce access and provide additional protection.